Meta launched WhatsApp Cloud API that allows businesses and developers to build on top of WhatsApp to customize their experiences and respond to customers quickly and easily.
Applications Programming Interface (API) is a software interface that enables two applications to interact with each other.
Businesses can use WhatsApp Cloud API to integrate third-party apps such as customer service messaging, robo-advising, payment gateways, e-store, and more.
Best WhatsApp Cloud API for Business
- Infobip
- Clickatell
Infobip WhatsApp Business API
Infobip is a WhatsApp Business API provided by Infobip enables you have more customers interaction via WhatsApp. It lets you send and receive limitless messages across whole customer journey. With Infopib WhatsApp API, developers can build and message across all customer journey. The software tools offers capacities to integrate and send messages, receieve messages in real time, analyze reports.
Features
Speed up onboarding
Onboarding of new users is easy as it sends welcome messages to new users and use interactive call-to-action buttons to guide new users through out the onboarding process.
Send digital documents
It offers end-to end encryption, that allows businesses send documents such as invoice and statement using media message template in a both simple and secure manner.
Schedule appointments
The API helps your customers book appointment in a way that is convenient to them
Manage loyalty schemes
Handling customer support is a herculean task. WhatsApp Business API helps customers use their benefits, send status notifications and allows customer support personnel to handle only complex queries.
Share package location
Notify your customers when when and where their parcel is delivered, including a photo.
Be available to your customers
With this WhatsApp API, you will be easily reachable to solve customer related problems at any time
Support
Infopib offers both practical and regulatory supports, and has more than 10 offices globally.
Pricing
contact for prices
Free trial: Available
Free version: Not available
Clickatell
Clickatell is an authorized WhatsApp Business Solutions Provider. Clickatell WhatsApp API is a software solution that enables businesses to quickly and easily reach and engage in rich conversations with their customers.
Clickatell is secure and reliable. Its security features ensure that conversations between you and your customers remain private with end-to-end encryption and multi-factor authentication.
How to start using Clickatell WhatsApp Business API
There 5 simple steps to take to strt using Clickatell API for your business:
Sign up to create a free Clicktell account to get access to the portal
Apply for WhatsApp Business account
Purchase a subscription once your application is approved
Verify your business WhatsApp (phone) number
Connect the API to your business profile and go live.
Support
Offers online support
Pricing
starting prices
entry: $1 per month
Basic: $250 per month
Starter: $625 per month
Enterprise: Contact for quote
Contact for prices
Free trial: Available
Free version: Available
website: clickatell/products/whatsapp/